We love feedback, no matter if it is good, bad or ugly.  Some of our customers have given us some great comments and we thought we'd share them with you. If you have any feedback for us, please contact us using the details below.

Emma Lewis, Truro
 I received my first fruit and veg box on Friday and I just wanted to say I think it was amazing it makes things so much easier than going to the supermarket, and gives me an excuse to come up with different meal ideas rather than relying on the same things over and again. also the driver followed my delivery instructions and didnt ring the bell as the children were sleeping (I find it very rare that people pay attention to these requests). So in conclusion thanks very much. 

Judith Twigger, Ponsanooth

Please say a huge thank you to your delivery guy who carried my 3 boxes several hundred yards after the road was closed by a fallen tree. And he still managed to deliver with a smile.
Merry Christmas and thank you to everyone at CFM.

Rachel Thompson, Mawnan Smith

WELL DONE TEAM CFM!! Another great Christmas delivery, bang on time and including the fish - how do you do it in all this weather? Hope you didn’t have to swim for it!! Thanks again for all your sterling service throughout the year, and our best wishes for a very HAPPY CHRISTMAS AND A PROSPEROUS NEW YEAR.

Abi Love, Sail Lofts St Ives - Award-winning, self catered, boutique apartments, accommodation and spa 

THANK YOU CORNISH FOOD MARKET! Regardless of the maze of narrow streets in St Ives, Cornish food market deliver to us every week! Their produce is always fresh and we love that it is sourced locally! The customer services team are so helpful and always happy to accommodate our requests such as particular arrival times or changing orders. Our guests are also very happy with the vast selection of Cornish delicacies and find the website really easy to use. Thanks again to all the team at Cornish Food Market - keep up the great work!.

Carol Rayers

Thank you so much for the delivery to this difficult location. The order was complete and all the quality was excellent(and delicious). Special mention to the Camel Valley Brut which was special indeed. It helped get our holiday off to a lovely start.
Thank you again and I hope your business goes from strength to strength in these difficult times.

Jennifer Ward, St Austell

Thank you so much this was delivered without any issues.. Excellent service I will make sure I use you for future purchases.

 Teresa Davenport, Threemilestone

Just to say how very pleased I am with my first order from you. The quality of the fresh food appears to be first class, I will be cooking much of it tonight for a dinner party and I will definately be reordering and telling my friends about you.The braising steak was excellent, the potatoes made perfect mash even the birds are swarming around the seed.

Jay Shepherd, Grampound.

Achieving my weekly shop with your company was a complete joy from beginning to end. The idea that the vast majority of the produce was locally sourced was what attracted me to begin with, but I discovered more...

The website was fantastically easy to use, organised in a logical and obvious manner. No problems ordering my list.
Choosing a delivery slot was also simple, as was the payment method.
The choice of food was really good, (even if anticipating the weights of some fruit and veg is going take me a minute!)
The delivery driver phoned when he was nearly with us to make sure he had the correct location, helped with the bags, and gave me a genuine happy smile that was much appreciated. Please give him a pat on the back - it was lovely to be treated as a valued customer.
When I unpacked it was something akin to unwrapping presents!
I also loved discovering that I can return your bags for another use next time.

What a fabulous experience! No fighting with tourists to get to the supermarket. No blocking out arguing couples, screaming children, or dodging middle of the aisle abandoned trolleys - not to speak of the often uncommunicative checkout person. And for the first time in a long time, I was not so exhausted by the whole thing that putting the shopping away seemed like a chore that was almost beyond the energy levels I had left.

Overall I cannot fault the whole experience, and will be sharing it with any of my friends and family that will appreciate your high service levels.

Keep up the grand work. Brilliant!


Annabelle, on holiday from London.

I received an order from you early last week whilst on holiday in the St Ives area and just wanted to thank you very much for an excellent service. I was delighted with everything I ordered, and in particular was really impressed with the quality of the veggie box, the meat and the cheese.

Claire Harries, St. Agnes

Just to say I am a new customer and want to congratulate you on your website. It makes all the difference to a shopping experience if the website is attractive & easy to use and yours is fantastic. Well done.

Mrs P Richardson, Falmouth

I have been meaning to write and send a message to you ever since we had our first delivery!! I would just like to say how delighted we are with the quality of your tasty veg and fruit plus everything else that we order, its an absolute delight to take the produce out of the bag to put away The service is excellent, all deliveries made with a smile!! we are so pleased that we 'found out about you' from our friends.

Gemma Webster, Port Isaac

I’m writing in to praise the excellent service that you provide. I have been ordering from you for several months now and every time I order the produce is exceptionally fresh and of excellent value. Living in Port Isaac, the nearest large supermarket is several miles away so the delivery to the door for local produce is very convenient. We had previously been living just a few miles down the road and had to move house due to extensive renovations on our house, and I was sad to learn that Cornish did not deliver in our new area. However, after contacting Cornish, they made amendments to their delivery routes and I now have deliveries. I rave about you to all my friends and some of them have already used you and agreed that you are excellent. Well done and continue the good work.

Sarah Wilmott, Bristol

It was a great start to the holiday not having to battle round the shops immediately on arrival! Everything was beautifully packaged, excellent quality and arrived in perfect condition.

Wendy Francis, Lostwithiel

Have just had my delivery, thank you very much, the quality of the produce is superb, the delivery slot extremely convenient, and the website - just amazing, so easy to use.
Will be ordering again when I need the convenience of the facility!
It is so good to be able to buy local produce and have it delivered.

Lisa Dann, Constantine

I have now been ordering from you for the past couple of months and am thrilled with not only the quality of produce but also the ease of ordering and prompt delivery.
The fish (especially the scallops) are amazing, the fruit and veg the freshest I have ever bought and your prices excellent.
We have just relocated back to Cornwall after 21 years away and have bought 2 holiday cottages alongside our own in Port Navas. I am already recommending your site
to our guests as they can have superb produce waiting for them on their arrival

Sandie Knight, Lostwithiel

I have been ordering veg from you for several weeks now and would like to congratulate you on the consistantly high quality. It is so nice to be able to get fresh local produce delivered to the door, it takes the stress out of searching around shops and supermarkets for good quality veg and I have to say I haven't found anything in the past that compares to the quality and freshness of your veg.
Thank you for a fantastic service. Wishing you all the best for the future.

Sarah Milligan, St Agnes

I just wanted to say how thrilled I am with my first purchase from you guys… ordering online was easy, the service was impeccable and the veg box was enormous and packed with really delicious fresh veg.
I have been watching you for a while and having had a few rubbish veg boxes before from other companies I was worried that you would be the same… Not at all…
Congratulations on being the first company I have found to make shopping locally the right decision both ethically and economically.

Michelle Oyler, Tresco, Isles of Scilly

The order arrived safely yesterday and I am absolutely delighted with it!
I will definately be having a weekly order and am looking forward to a healthier diet!
Thank you so much

Sue Turner, Swanpool

Came home to find it in shed as promised-delighted with the prompt service and excellent quality

Clarey Coode, Bodmin

Thank you for my order which just arrived - I am thrilled. So brilliant to be able to order quickly and easily online and know that you are supporting Cornish food producers, while still being able to get some of the daily staples which have to come from further afield. I feel a bit guilty abandoning our local high street, but with small children it was getting harder and harder to do the 'big shop' of the week on the high street, so this is a fantastic compromise. The lack of delivery charge is such a bonus, it really swung it for me, I feel really looked after as a result.  

Roo, Charlestown

I thought I would just let you know that my first order has been delivered from your company, and I just wanted to say how fantastic it is to use such a lovely local company....not just price competitive, but fresh food locally sourced...much better than going to a soulless supermarket to push a trolley round isles of stuff I just don’t need!

Brenda Albert, St. Day

Thank you for my order! Really good value. I never know how much things cost so thought I would do a comparison this time and find I saved nearly £5 when compared with my usual supplier, Sainsbury’s, plus my petrol into town to say nothing of the time and stress involved. Guess where I will be shopping in future! Well done!

 Annette Trail, Illogan

Today's order found on the back step just as I asked - wonderful, thank you. I am enjoying shopping again!
Looking forward to the next time.

Fiona O’Brian, Helston

Just wanted to say that I received my order today and was very impressed with the quality and ease of the produce and service.
Thanks muchly, will definitely be shopping with you guys again.

Annette Trail, Illogan

I'm very impressed! Delivered by a cheerful driver who kindly helped me check everything, most of the meats went into the freezer but so far the ham was delicious and the eggs SO fresh. I’m Looking forward to my next shop with you. It's a nice feeling to know where everything comes from - here in Cornwall. Thank you and all the best for 2011 and beyond.

Elizabeth Westhead, Penryn

Thanks so much! We received our order in good time by your very friendly driver and everything is gorgeous and fresh! This was our first order and has saved us the time and hassle of going to the shop for our Christmas dinner produce. We'll definitely order again soon, just wanted to say thanks and we're really pleased with the whole experience!

Christine Page, Penryn

We just wanted to thank you for the great service you are providing - we were extremely pleased with our order received on Christmas Eve, the quality is superb. Great to have tasty veg and 'real' meat again after our local 'farmers shop' closed.

James Agnew, Constantine

Just wanted to add that the service has been superb. Quality top notch. Never met the delivery driver, but many thanks. Once used to the ‘site’, very easy to use. As previously a test case, you’ve kept the standard. Well done and keep it up!

Anna Mansell, Carbis Bay

Just wanted to say thank you for the perfect timing, quality and deliciousness of the food delivery we received on Christmas eve. Such glorious food was perfect for our festive celebrations and I look forward to placing my next order with you.
Thanks and happy new year!

Helen Fletcher, Mylor Churchetown

Just to say how great the site is. Having used it a few times now it is so easy to use. I look forward to my next delivery and to receiving our goose on Christmas Eve!

Pam Dearnley, Mawnan Smith

I just had to e-mail on behalf of my husband and myself to say thankyou for my first order which I received last week. Everything was beautifully fresh, well presented and tastes wonderful. The ham was to die for! The joint of beef has been put in the freezer for Christmas and looks gorgeous. The young man who delivered it was happy and friendly even in the cold and ice and altogether the experience cannot be faulted. Therefore it goes to say you have gained a new customer!

Matt Godfrey, Falmouth

Cornish Food Market is a brilliant idea - having everything on one site makes it so much easier to support local producers. I was very impressed with the quality of the food, and the staff couldn't be more helpful. Not only that, but I paid less than I would have in a supermarket.

Alicia Davies, Falmouth

Just wanted to say a huge thank you for battling through the weather to deliver my shopping today. Outside my house is like an ice rink but your delivery men parked a little way a way and walked to my front door, arriving with all the top quality shopping including a very heavy box bursting with fresh veg - like my very own 'harvest festival' ! I shall definitely be using you regularly and wish you every success.

Jeannie, Truro

I ordered the fruit and veg boxes because I wanted to be able to buy as much produce as possible that has been grown locally and not millions of miles away. I wasn't disappointed.....both boxes had great variety and the quality and taste was superb. Plus the delivery came the very next day with the added bonus of not having to traipse round the supermarket....I will be ordering again!

Jeanette Wood, Falmouth

I’m based near Falmouth and have just had my first of many fresh local food delivery from Cornish Food Market.
WOW !!!! The fruit and veg boxes are amazing, not only do they look and taste good but the value is great. To be able to combine the best of all our local produce and to have it delivered without it travelling half the way around the country first and hopefully putting a bit more in the local producers and farmers pockets instead of the supermarkets makes me a very happy customer.
The website is very easy to use, give it a try you will be very impressed.
Thank you so much Cornish food market!

Alex Burley, Penryn

The veg and fruit were top notch. Much better than I'd get from a supermarket. The guy who delivered the shopping was lovely, very friendly and helpful and carried the bags in for me (he did ask first). Overall, very pleased and will definitely use you again!

Ellie Howell-Round, Truro

All the vegetables & fruit that arrived was brilliant quality, much much better than from big supermarket online shops. I had stopped buying fruit & veg from the big supermarkets online as the produce they sent was unreliable, had a short life and was really squashy. I am happy to be supporting a local company and local producers that offer next day delivery, no delivery charge and high quality of goods.

Chloe Rickard, Truro

Last order was great. Very impressed with price and quality, everything was brilliant and so fresh!

Charlotte Cole, Truro

I know you're pushing the quality & local thing with this, and rightly so, but for me it turned into the excitement of receiving a parcel of gorgeous food when I came home from work. It inspired me to cook with loads of veg. I was desperately hoping that I wouldn't be kept waiting, and I wasn't.



Good bad and the ugly. We'd really like to know what you think

Email us on .(JavaScript must be enabled to view this email address)
or write to us at cornishfoodmarket.co.uk,
The Distribution Centre, Higher Argal, Budock,
Falmouth, Cornwall, TR11 5PE. 

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